Practice Policies

Clear, simple, up-front.

The policies below help every session run smoothly and every client feel respected and cared for.

Payment & Refund Policy

This is a private-pay practice. Payment is accepted via debit, Square, Apple Pay, Google Pay, Cash App, or Venmo. Credit cards are not accepted at this time.

A 40% non-refundable deposit reserves each appointment. The remaining balance is due at least 2 days prior to your scheduled session.

Missed sessions and late cancellations are non-refundable. Refunds are only issued in the event the practitioner must cancel and cannot reschedule.

Private Pay Explained

Private-pay coaching means clients pay for services directly, without insurance billing. This structure offers several benefits:

  • Complete confidentiality - no diagnostic codes on file with insurers.
  • Flexible session length, format, and focus based on your goals.
  • No third-party influence on the care you receive.
  • A relationship built on trust between you and your coach - not paperwork.

Life Coaching Disclaimer

Life coaching provided by Coach Lenore is a professional, non-clinical service focused on personal growth, wellness, confidence, goal-setting, and healing.

Coaching is not psychotherapy, psychological counseling, or medical care. It is not intended to diagnose, treat, cure, or prevent any mental-health condition or illness. Participation is voluntary; results vary based on your own engagement.

If you are experiencing a mental-health crisis, please dial 988 (Suicide & Crisis Lifeline) or 911 immediately. For clinical diagnosis or treatment, please seek a licensed mental-health professional. Coaching may complement - but does not replace - therapy or medical care.

By engaging in coaching services, you acknowledge and agree to the above.